mickel worksligs is committed to providing you with high-quality office supplies and ensuring your satisfaction. If for any reason you are not completely happy with your purchase, we have established the following Return and Refund Policy to help guide you through the process. Please read it carefully.Return Requests To initiate a return, please email us at [email protected] within 30 days of receiving your order. Be sure to include your order number and a brief description of the reason for your return. Eligibility for Returns To be eligible for a return, items must meet the following criteria:- Must be in their original, unused condition- Must be in the original packaging- Must include all accessories and manualsReturn Shipping Customers are responsible for the cost of return shipping unless we have agreed otherwise. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value, as we cannot guarantee that we will receive your returned item.Refund Process Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days. Please note that depending on your bank, it may take some time before your refund is officially posted.Exchanges We do not offer exchanges for items. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.Damaged or Defective Items If you receive a damaged or defective item, please contact us within 7 days of receiving the product, and we will provide further instructions on how to proceed.For any questions or concerns regarding our Return and Refund Policy, please reach out to us via email at [email protected]. Thank you for choosing mickel worksligs for your office supply needs!